We require a minimum of 72 hours' notice for standard orders. For larger or corporate orders, earlier notice is recommended.

Yes. We offer vegan and gluten free adaptable options. Allergen information is available via our online allergen matrix, and a QR code is provided with every order. Please let us know of any dietary requirements at the time of ordering.

Yes - all boxes and platters are delivered fully prepared and ready to serve.

Our food is prepared in an environment where all 14 major allergens are present. Full allergen and ingredient information is available via our online allergen matrix.

Yes, we welcome enquiries for: - Recurring office catering - Corporate meetings and events - Gifting and partnership enquiries Please contact us to discuss your requirements.

The Essentials Collective is Olive & Eden's quarterly giving initiative, providing essentials packs to homelessness charities. Corporate clients can participate through built-in donations or optional pledges alongside catering orders.

Yes - full payment is required in advance to confirm all orders. Once your details have been agreed, we'll send payment instructions. Orders are not confirmed or scheduled until payment has been received. This allows us to prepare fresh ingredients and allocate production time with confidence.

Changes may be possible depending on notice and availability. Please contact us as soon as possible if you need to amend your order.